Return Policy

We are totally in love with each and every canine collectible that we sell, so if for any reason you decide that you want to return one to us, please contact us within 3 days of receipt of the item, and we will arrange for its return and the full refund of your purchase price – a 10% restocking fee.

Return Policy Process:

Please contact us within 3 days of your receipt of the item to let us know that you would like to return it.

Send the item back to us via USPS Priority Mail.

Please pack it carefully, as we must receive it back in the condition that it was sent out to you.

Once we have received the item back, we will issue you a full refund of your purchase price – a 10% restocking fee.

You will be reimbursed via the method you used to pay for the item.

Our return address is:

Donna O’Connor

A Dog’s Tale

62 Sea Winds Lane East

Ponte Vedra Beach, FL 32082

904-608-1017 for questions or concerns